Ethics Complaint Process
If you wish to file an ethics complaint, you will want to first review the Code of Ethics. The Code is the standard by which the Grievance Committee of the Board reviews allegations of potential violations. The Articles in the Code of Ethics are the specific obligations that can subject the member to disciplinary action after a due process hearing. After carefully reading the Code, complete the ethics complaint form, including an explanation of why you believe a specific Article (or Articles) has been violated (e.g., "I feel that Article ____ was violated because..."). Any ethics complaint must cite an Article since that is the standard by which REALTORS®' conduct is judged; a Standard of Practice may only be cited in support of a charge that an Article was violated. You must also include the date you became aware there was a potential violation.
When we receive an ethics complaint request, we will forward it to the Grievance Committee which will review the matter and decide if there are sufficient grounds for a hearing(s) by the Professional Standards Committee.
Please understand that requests for ethics complaints must be filed within one hundred eighty (180) calendar days after the facts constituting the matter complained of was known, or could have been known, in the exercise of reasonable diligence (unless the board’s informal dispute resolution processes [e.g., ombudsmen] are initiated by the complainant, or within (180) calendar days of the closing of the transaction; whichever is later.)
If you any questions or concerns regarding filing an ethics complaint, please e-mail Debbie Strange or give her a call at 913-266-5925.
Reference: Before You File an Ethics Complaint Brochure
Below are the required forms for submitting an Ethics Complaint:
CONFIDENTIAL – This process is protected under Article 14 of the Code of Ethics and any violation of CONFIDENTIALITY could result in disciplinary action being taken.